Synkris AI values privacy and handles personal information in a way that supports secure, reliable voice automation services for businesses. This Privacy Policy explains what information we may collect through our website, contact forms, demos, customer communications, and related services, how we use that information, and the choices available to customers and site visitors.
Depending on how you interact with Synkris AI, we may collect information such as your name, business name, email address, phone number, billing details, and any information you submit through forms, onboarding, or support requests.
We may also collect technical and usage information, including device details, browser type, IP address, referring pages, approximate location, pages visited, and actions taken on our website or platform. If our services process voice workflows, we may also process call metadata, transcripts, recordings, or scheduling information when those features are enabled by a customer.
Synkris AI may process information on behalf of business customers when delivering AI voice agents, appointment booking, lead qualification, call routing, follow-up, and related automation features. In those cases, the customer is generally responsible for the data they choose to submit, collect, or connect to the service, including determining whether they have the right to use call recordings, transcripts, contact data, or scheduling information.
Customers are responsible for providing any notices, disclosures, or consents required under applicable law before using voice, call recording, or automated communication features in their workflows.
We do not sell personal information in exchange for money. We may share information with trusted service providers and infrastructure partners that help us operate the website, process payments, store data, provide analytics, support communications, or run the Synkris AI platform.
We may also disclose information when necessary to protect our rights, investigate misuse, respond to lawful requests, comply with legal obligations, or as part of a merger, acquisition, financing, or sale of assets.
We may use cookies, similar technologies, and analytics tools to understand website traffic, remember preferences, improve user experience, and measure the effectiveness of content and campaigns. You can control some cookie behavior through your browser settings, although disabling certain technologies may affect site functionality.
We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, meet legal requirements, and support security and operational needs. Retention periods may vary based on the type of information and the customer relationship.
Synkris AI uses reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Depending on where you are located, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information. You may also have the right to opt out of certain communications.
To make a privacy-related request, please contact us through our Contact page. We may need to verify your identity before completing a request.
Synkris AI is intended for businesses and adults. Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, or business practices. When we do, we will update the effective date at the top of this page.
If you have questions about this Privacy Policy or how Synkris AI handles information, please reach out through our Contact page.