Legal

Terms of
Service

Last updated April 17, 2026
00 — Overview

These Terms of Service govern access to and use of the Synkris AI website, products, demos, and related services. By accessing or using Synkris AI, you agree to these terms. If you are using the service on behalf of a company or other organization, you represent that you have authority to bind that entity to these terms.

01 — Services

Services

Synkris AI provides AI-powered voice automation tools and related business workflow services, which may include call handling, appointment booking, lead qualification, follow-up, contact routing, analytics, and related website features. We may update, improve, suspend, or discontinue parts of the service from time to time.

02 — Accounts

Accounts and Access

You are responsible for maintaining the confidentiality of any account credentials and for activity that occurs under your account. Information you provide to Synkris AI must be accurate and kept up to date.

We may suspend or restrict access if we reasonably believe an account is being used in violation of these terms, in a way that creates security risk, or in a way that could harm Synkris AI, its customers, or third parties.

03 — Acceptable Use

Acceptable Use

  • Use the service only for lawful business purposes.
  • Do not use the service to harass, deceive, spam, or impersonate others.
  • Do not upload or submit content you do not have the right to use.
  • Do not attempt to disrupt, reverse engineer, or interfere with the service.
  • Do not use Synkris AI in a manner that violates privacy, telecom, consumer protection, or recording laws.
04 — Customer Responsibilities

Customer Responsibilities

Customers are responsible for the data, scripts, phone numbers, contacts, prompts, workflows, and other materials they provide or connect to Synkris AI. Customers are also responsible for configuring the service in a way that matches their business needs and legal obligations.

If you use automated calling, voice agents, or call recording features, you are responsible for determining whether notice, disclosure, consent, or other compliance steps are required in the jurisdictions where you operate.

05 — Fees & Payments

Fees and Payments

Paid services, if offered, may be subject to separate pricing, subscription terms, usage limits, or order forms. You agree to pay applicable fees and taxes associated with your plan or service use. Unless otherwise stated in writing, fees are non-refundable once incurred.

06 — Intellectual Property

Intellectual Property

Synkris AI and its related branding, software, design, content, and underlying technology remain the property of Synkris AI or its licensors. These terms do not transfer any ownership rights to you.

As between the parties, you retain rights in the materials and data you submit to the service, subject to the rights needed for Synkris AI to host, process, display, and use that information to provide and improve the service.

07 — Availability

Availability and Service Changes

We aim to provide a reliable service, but we do not guarantee uninterrupted availability, error-free operation, or that the service will meet every business requirement. Features may change over time as we improve the platform, maintain security, respond to third-party provider changes, or update our product offering.

08 — Disclaimers

Disclaimers

To the extent permitted by law, Synkris AI provides the service on an "as is" and "as available" basis without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that outputs will always be accurate, complete, or suitable for your specific use case.

09 — Liability

Limitation of Liability

To the extent permitted by law, Synkris AI will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business, goodwill, data, or use arising from or related to the service.

10 — Termination

Termination

You may stop using the service at any time. We may suspend or terminate access if you materially breach these terms, create risk to the platform, fail to pay applicable fees, or if we discontinue the relevant service offering. Sections that should reasonably survive termination will remain in effect.

11 — Changes

Changes to These Terms

We may update these Terms of Service from time to time. When we do, we will update the effective date shown above. Continued use of the service after changes become effective means you accept the updated terms.

12 — Contact

Contact

If you have questions about these Terms of Service, please contact Synkris AI through our Contact page.